IT Access Management Specialist - Careers at Agoda
Full-time•Bangkok, Thailand•Minimum 2 years' experience in IT Helpdesk, Operations support
About the position
- We are looking for candidates with a high level of IT Support experience to join our team in Bangkok, Thailand.
Tech Stack
- Active Directory
- Okta
- Microsoft Exchange
- Azure AD
- Microsoft Office 365
Responsibilities
- Track and monitor HR announcement to ensure all new hires are granted approved access rights of Agoda's systems including Active directory and user's mailboxes.
- Track and monitor HR announcement to ensure all access rights are removed once an employee leaves the company.
- Provide support and troubleshooting for requests received via ServiceDesk and ensure all requests are completed within the agreed SLA.
Requirements
- Fluent in Thai and English
- Bachelor's degree in information technology, Computer Science or related field
- Enthusiastic team player
- Good communication and interpersonal skills
- Great organization and time management skills
- Analytical skills
- Attention to detail and accuracy
Nice to have
While not specifically required, let us know if you have any of the following:
Solid knowledge of SQL Database Server, Query Command, Good knowledge of Azure AD, Exchange and Share Point, Computer proficiency in MS Office especially MS Excel.
Compensation (estimated)
THB 30,000 - THB 45,000
Hiring Process
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