IT Access Management Specialist - Careers at Agoda

Full-timeBangkok, ThailandMinimum 2 years' experience in IT Helpdesk, Operations support

About the position

- We are looking for candidates with a high level of IT Support experience to join our team in Bangkok, Thailand.

Tech Stack

- Active Directory - Okta - Microsoft Exchange - Azure AD - Microsoft Office 365

Responsibilities

- Track and monitor HR announcement to ensure all new hires are granted approved access rights of Agoda's systems including Active directory and user's mailboxes. - Track and monitor HR announcement to ensure all access rights are removed once an employee leaves the company. - Provide support and troubleshooting for requests received via ServiceDesk and ensure all requests are completed within the agreed SLA.

Requirements

- Fluent in Thai and English - Bachelor's degree in information technology, Computer Science or related field - Enthusiastic team player - Good communication and interpersonal skills - Great organization and time management skills - Analytical skills - Attention to detail and accuracy

Nice to have

While not specifically required, let us know if you have any of the following:
Solid knowledge of SQL Database Server, Query Command, Good knowledge of Azure AD, Exchange and Share Point, Computer proficiency in MS Office especially MS Excel.

Compensation (estimated)

THB 30,000 - THB 45,000

Hiring Process

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