Customer Experience Specialist - Portuguese Speaker (Budapest based)
Full-time•Budapest, Hungary•At least 1 year of working experience in the related field would be desirable although fresh graduates are welcome to apply
About the position
- Deliver excellent customer service
- Manage the needs of our customers through our communication channels (phone and email)
Tech Stack
- NuGet
- Chocolatey
Responsibilities
- To deliver excellent customer service
- Manage the needs of our customers through our communication channels (phone and email)
Requirements
- Must have advanced command of spoken and written Portuguese & English language (level C1 or higher according to The Common European Framework).
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Minimum typing speed of 35 words per minute.
- Willing to work on rotating shifts, public holidays, and weekends.
- Ability to work in both a team environment and independently.
- Demonstrate high degree of integrity and confidentiality.
Nice to have
While not specifically required, let us know if you have any of the following:
At least 1 year of full-time working experience in the related field, contact center/BPO experience, typing speed of 40 words per minute or higher.
Compensation (estimated)
THB 2,500 - THB 3,500
Hiring Process
Application, Phone Interview, In-Person Interview, Final Interview
