Customer Experience Specialist - Thai (Bangkok) - Careers at Agoda
Full-time•Bangkok, Thailand•At least 1 year of working experience in the related field
About the position
- Deliver excellent customer service
- Manage the needs of our customers through our communication channels (phone, email, and live chat)
Tech Stack
- Customer Service
- Communication
- Problem Solving
- Adaptability
- Teamwork
Responsibilities
- Deliver excellent customer service
- Manage customer needs
- Support multiple products
Requirements
- Good command of spoken and written English
- Immaculate telephone manners
- Excellent listening skills
- Ability to work on rotating shifts
Nice to have
While not specifically required, let us know if you have any of the following:
TOEIC score 700 and above, Typing speed of 35 words per minute
Compensation (estimated)
THB 25,000 - THB 30,000
Hiring Process
Application, Phone Interview, In-person Interview, Final Interview
