Customer Service Specialist - Thai (Bangkok) - Careers at Agoda
Full-time•Bangkok, Thailand•At least 1 year of working experience in the related field
About the position
- Deliver excellent customer service
- Manage the needs of our customers through our communication channels (phone, email, and live chat)
Tech Stack
- Customer Service
- Communication
- Problem Solving
- Teamwork
- Adaptability
- Time Management
Responsibilities
- Deliver excellent customer service
- Manage customer needs
- Provide solutions
- Meet individual and team goals
- Identify process improvements
Requirements
- Good command of spoken and written English
- Native Thai
- Excellent communication skills
- Attention to detail
- Ability to work on rotating shifts
- Willingness to work in a team environment
Nice to have
While not specifically required, let us know if you have any of the following:
At least 1 year of working experience in the related field, Typing speed of 35 words per minute, English proficiency test such as TOEIC score 700 and above
Compensation (estimated)
THB 25,000 - THB 30,000
Hiring Process
Application, Phone Interview, In-person Interview, Final Interview
