Customer Experience Specialist - Japanese Speaker
Full-time•Yokohama, Japan•1 year
About the position
- We are seeking a Customer Experience Specialist who is fluent in Japanese and English.
- The role involves providing support to customers through various communication channels.
- Managing client inquiries.
- Ensuring customer satisfaction.
Tech Stack
- Communication
- Customer Support
- Japanese Language
- English Language
Responsibilities
- Provide support to customers through various communication channels
- Manage client inquiries
- Ensure customer satisfaction
Requirements
- Native level of Japanese language skills
- Business level of English language skills
- Excellent communication and listening skills
- Ability to work in a hybrid environment
- Ability to maintain confidentiality
- Problem-solving skills
Nice to have
While not specifically required, let us know if you have any of the following:
Industry or job experience, Second language proficiency
Compensation (estimated)
THB 300,000 - THB 400,000
Hiring Process
Application, Interview, Assessment