Customer Experience Specialist - Japanese Speaker

Full-timeYokohama, Japan1 year

About the position

- We are seeking a Customer Experience Specialist who is fluent in Japanese and English. - The role involves providing support to customers through various communication channels. - Managing client inquiries. - Ensuring customer satisfaction.

Tech Stack

- Communication - Customer Support - Japanese Language - English Language

Responsibilities

- Provide support to customers through various communication channels - Manage client inquiries - Ensure customer satisfaction

Requirements

- Native level of Japanese language skills - Business level of English language skills - Excellent communication and listening skills - Ability to work in a hybrid environment - Ability to maintain confidentiality - Problem-solving skills

Nice to have

While not specifically required, let us know if you have any of the following:
Industry or job experience, Second language proficiency

Compensation (estimated)

THB 300,000 - THB 400,000

Hiring Process

Application, Interview, Assessment