Learner Experience (LX) Senior Facilitator (Based in Gurgaon) - Careers at Agoda
Full-time•Gurgaon, India•Extensive Contact Center/Customer Service Experience
About the position
- Lead New Hire Onboarding (NHO) programs
- Provide performance coaching
- Facilitate advanced learning experiences
Tech Stack
- GDS platforms such as Sabre, Amadeus, Galileo
- Learning Technology Proficiency
Responsibilities
- Strategic New Hire Onboarding (NHO) Leadership
- Advanced Continuous Learning (CL) Facilitation
- Knowledge and Process Expertise
Requirements
- Advanced Knowledge of Adult Learning Theory
- Passion for Enabling Performance
- Exceptional Stakeholder Management Skills
- Analytical and Data-Driven Decision-Making
- Fluent English Communication
- Collaborative Team Player
- Positive and Adaptable
Nice to have
While not specifically required, let us know if you have any of the following:
Additional languages proficiency, Knowledge of relevant learning infrastructure and technology solutions
Compensation (estimated)
THB 60,000 - THB 80,000
Hiring Process
Application through the provided link, Interviews, Assessment
